Big Mike Storage · 3199 Highway 25B, Heber Springs, AR 72543 · (501) 206-1130 · bmikestorage@gmail.com

Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect information you provide directly to us, including your name, mailing address, email address, phone number, and payment information when you rent a storage unit or contact us. We may also collect your mobile phone number if you choose to sign up for our SMS text message alerts.

2. How We Use Your Information

We use the information we collect to process your rental agreement, manage your account, send payment reminders, respond to your questions, and communicate important facility updates. If you have opted in to SMS messages, we will send you informational and business-related text messages related to your account and our facility.

3. SMS / Text Message Program

Big Mike Storage offers an optional SMS text message program. By opting in, you agree to receive recurring automated informational and business-related text messages from Big Mike Storage sent from +1 (501) 361-1136. Message frequency varies based on account activity — typically 2 to 6 messages per month. Message and data rates may apply.

Reply STOP to cancel at any time. Reply HELP for assistance, or contact us at (501) 206-1130 or bmikestorage@gmail.com. Consent to receive SMS messages is never required as a condition of purchase or service.

No mobile opt-in data will be shared, sold, or disclosed to third parties or affiliates for marketing purposes.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We do not transfer consumer data, including mobile numbers and SMS opt-in data, to any external organizations for any purpose. Mobile opt-in and consent data are never shared with anyone under any circumstances.

We may use service providers such as payment processors to help operate our business. These service providers do not receive your mobile number or SMS opt-in data. Any service provider we use is required to keep your information confidential and may only use it for the specific purpose of providing services to us.

5. Data Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access. However, no internet or electronic transmission is completely secure, and we cannot guarantee the security of information you transmit to us.

6. Your Choices

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also contact us directly at (501) 206-1130 or bmikestorage@gmail.com to update your preferences or request that we delete your personal information from our records.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Big Mike Storage / Two Hatchet LLC
3199 Highway 25B, Heber Springs, AR 72543
Phone: (501) 206-1130
Email: bmikestorage@gmail.com

This privacy policy applies to Big Mike Storage, operated by Two Hatchet LLC. Text messages are sent from +1 (501) 361-1136.